From: Mental health service engagement with family and carers: what practices are fundamental?
Family and carer practices | Survey instruments | Research | Practice audit tools | |||||
---|---|---|---|---|---|---|---|---|
Carer experience survey [34] | FFP workforce questionnaire [35] | CUES-C [36] | Practice standards [37] | FF practice review [38] | Conceptual-ising FFP [39] | File audit [40] | Think family audit [41] | |
1. Identify and acknowledge family and carers | Access and Engagement | Â | Â | Acknowledge Parenthood status (including carer and children) | Â | Â | Acknowledge Parenthood status (including carer and children) | Acknowledge Parenthood status (including carer and children) |
2. Engage and communicate with family and carers | Access and Engagement. | Engagement issues | Â | Engaging with carer or children | Coordinated system of care between family & services | Genuine communication | Engaging with carer or children | Engaging with carer or children |
3. Involve family member/carer in planning/ collaboration | Involvement in Treatment Identification of Carers. Planning for Ongoing Care | Â | Involvement in planning of treatment and care | Recognition/input of carer and children into planning (e.g. service user recovery, risk plan | Family care planning & goal setting | Collaborative care and treatment planning | Invite input of carer and children into treatment planning | Invite input of carer and children into treatment planning |
4. Assessment of family member/ carer needs | Â | Assessing the impact on the child Connectedness | Â | Strength/Risk assessment to children/ Dependent | Assessment of family members | Â | Strength/Risk assessment to children/ dependent | Strength/Risk assessment to children/ dependent |
5. Provide or offer ongoing support to family and carers | Â | Support to carers and children Parenting and mental illness | Support for carers | Family support | Instrumental, emotional & social support | Practical support to the family | Family support | Family support |
6. Provide psycho-education to family and carers | Â | Family and parenting support | Information about mental illness and its effects | Psychoeducation | Psycho-education to family members | Awareness raising and education | Psycho- education | Psycho- Education |
7. Provide or recommend referrals of family and carers to another service | Â | Provide referrals | Â | Use of other services for carer or children | Liaison between family & services | Â | Use of other services regarding needs of carer or children | Use of other services regarding needs of carer or children |