Table 4 Presentation of the dimensions developed in the questionnaire
From: Developing the first pan-Canadian survey on patient engagement in patient safety
Dimension Category | Content Description | Questionnaire Sections Item Groups |
|---|---|---|
Demographic characteristics | Identify characteristics, e.g. geographic location, facility size, type of care provided, etc., to determine participant profiles (leaders, managers, organizations), using identification characteristics for analysis, interpretation, description purposes. | Section 1 - Demographic Identification questions (organizations and respondents) |
Level of experience | Determine the level of experience in setting up PE in PS programs (e.g. beginner, in the middle of the process, advanced, etc.) to determine organizational maturity, professional competencies and level of understanding of the PE approach. | Section 1 - Demographic Identification questions |
Sections 2 - General Questions | ||
Incentives | Determine the incentive factors for patient engagement (e.g. legislation, outcomes of concern, financial incentives, institutional image, legitimacy, etc.) to determine the motivations of leaders and managers and understand their goals, interests, and perceptions of the patient engagement approach. | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Strategies (models) | Identify adopted PE in PS strategies and describe the main practices (intervention model) (e.g. co-design, collaboration, consultation, operational, etc.) | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources) | ||
Level of intervention | Determine the level of PE in PS and the targeted services and components of the organization’s system (clinical, organizational, governance, etc. or any other specific subsystem) | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources) | ||
Structure and Resources | Determine the resources invested in the intervention and implementation of the PE in PS program (e.g. financial, information, structure, material, knowledge, etc.) | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources) | ||
Activities (Process) | Identify the practices to better understand the PE in PS process, implementation dynamic and action mechanisms developed by the organizations (e.g. training, monitoring, communication, etc.) | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources) | ||
Factors | Identify implementation influence factors, i.e. facilitating and limiting factors (e.g. institutional context, support, culture, budget, resistance, etc.) in order to understand the stakes and issues in the implementation process. | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources), Section 5 - Context and Impact | ||
Outcomes (Impacts) | Identify outcomes evaluation and indicator monitoring methods, and explore the perceptions of leaders and managers of the change and the outcomes obtained (e.g. the level of change, the scope, quality, and acceptance of change, avoided costs, etc.) | Section 3 - Patient Engagement Process (Activities, strategies, structure and resources) |
Section 4 - Patient Safety Process (Activities, strategies, structure and resources) | ||
Section 5 - Context and Impact | ||
Improvement | Identify leaders’ and managers’ perspectives on the improvement (e.g. paths of progress, changes, and developments with respect to PE in PS programs for continuous improvement purposes) | Section 5 - Context and Impact |