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Table 2 Most frequently coded themes and their subthemes on how the pandemic affected the daily lives as reported by clients (n = 9) during phone interviews of Safe Home Care COVID-19 qualitative study

From: “It changed everything”: The Safe Home Care qualitative study of the COVID-19 pandemic’s impact on home care aides, clients, and managers

Themes

Subthemes

Frequency coded

Fear of risk of infection

• Going out only when necessary

 o Feeling worried and being more alert when going out

 o Washing clothes each time after going out

 o Food shopper does the groceries

• Concerned about being a carrier and spreading the virus

• Washing hands more often

***

Less physical connection with others

• Physical distancing guidelines

• Communicating on the phone more than seeing each other in-person

• Unable to interact with other residents like before pandemic

• Family member can no longer assist with compression stocking removal

***

Little change prior to pandemic

• Did not go out much prior to pandemic

• Calls and visits from family to check in/ help out

• Neighbor visits and wears a mask

• Client continues receiving treatments at hospital

***

Telehealth use

• Video telehealth technology not commonly used

 o Connection problems

• The phone is the most used communication tool

 o Communication with HC-service case managers, nurses

***

Wearing masks

• Client wears a mask for medical appointments

• Client cannot wear a mask due to the health condition

• Difficulty hearing others speak

• Difficulty reading lips when HC aides and other people wear masks

**

  1. Coding frequencies (n = 9): *** 5 or more participants; ** 2–4 participants.