Arm 1 | Arm 2 | |||||
---|---|---|---|---|---|---|
Not segmented | Segmented | Missing | Not segmented | Segmented | Missing | |
Quality of counseling | ||||||
Was given information about the different methods of FP (% yes) | 61.42 | 82.61 | 58.90* | 32.27 | 83.38 | 29.41*** |
Was asked about her preference for a method of FP (% yes) | 83.51 | 91.64 | 81.43 | 61.16 | 92.42 | 27.45*** |
The provider showed you the demonstration kit with the methods, the pictures of the methods, a poster with the methods or examples of the methods during your discussion (% yes) | 21.43 | 56.00 | 31.51*** | 17.05 | 62.75 | 11.32*** |
Interaction with provider - About the method you received, provider told you: a) how to use the method; b) about side effects of the method; c) what to do if you have problems with the method; and d) that you could change methods) - (% yes to all four) | 32.99 | 55.25 | 44.36** | 22.30 | 53.65 | 20.75** |
Average quality score (0–1) | 0.49 | 0.70 | 0.52 | 0.33 | 0.73 | 0.22 |
Level of satisfaction | ||||||
Would you say that the time you spent waiting for your appointment was: | ||||||
No waiting time | 29.95 | 30.21 | 45.27 | 32.05 | 35.91 | 39.62 |
Reasonable | 48.73 | 50.45 | 37.16 | 55.00 | 50.12 | 54.72 |
Too long | 21.32 | 19.34 | 17.57* | 12.95 | 13.97 | 5.66 |
During your visit, how were you treated by the provider? (% “very well”) | 29.95 | 33.53 | 32.43 | 52.50 | 48.38 | 83.02 |
Are you very satisfied, satisfied, somewhat satisfied or not satisfied at all with your FP visit to the facility today? (% “very satisfied”) | 21.94 | 29.39 | 22.30 | 46.59 | 38.25 | 77.36+ |
Average satisfaction score (0–1) | 0.43 | 0.48 | 0.46 | 0.62 | 0.58 | 0.85 |
Number of observationsa | 197 | 334 | 148 | 444 | 401 | 53 |