Table 2 Exemplary comparison of the perceived challenges, noticed MoniKa interaction and the relative advantage per value-orientation group
From: When do physicians perceive the success of a new care model differently?
Challenges | Noticed MoniKa-interaction | Relative advantage | |
|---|---|---|---|
Patient-oriented value - Case example BB | - unpleasant to convince patients to participate and time required - Limited staff in own practice. - multiple and parallel projects and technologies - bureaucracy - complexity of enrolment documentation | - helpful in social care/ social rights (e.g. applications for power of attorney; care grading) - positive feedback by patients who has been visited by a MoniKa | tangible positive changes based on the following relative advantages: - improvements in patient care - non medical tasks - care of relatives - medical care at home - strengthening practice towards patients |
Economic oriented value – Case example Exp2 | - limited time for noticeable changes - multiple and parallel projects and technologies - external control - bureaucracy - complexity of enrolment documentation - convincing patients to participate - limited personal ressources in case of transfer to standard care | - helpful in social care (application for severe disability; provision of medical aids, care grading, applications) - positive feedback by patients who has been visited by a MoniKa | positive changes based on the following relative advantages not yet noticeable: - relief of workload - monetary effect |