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Table 2 Exemplary comparison of the perceived challenges, noticed MoniKa interaction and the relative advantage per value-orientation group

From: When do physicians perceive the success of a new care model differently?

  Challenges Noticed MoniKa-interaction Relative advantage
Patient-oriented value -
Case example BB
- unpleasant to convince patients to participate and time required
- Limited staff in own practice.
- multiple and parallel projects and technologies
- bureaucracy
- complexity of enrolment documentation
- helpful in social care/ social rights (e.g. applications for power of attorney; care grading)
- positive feedback by patients who has been visited by a MoniKa
tangible positive changes based on the following relative advantages:
- improvements in patient care
- non medical tasks
- care of relatives
- medical care at home
- strengthening practice towards patients
Economic oriented value –
Case example Exp2
- limited time for noticeable changes
- multiple and parallel projects and technologies
- external control
- bureaucracy
- complexity of enrolment documentation
- convincing patients to participate
- limited personal ressources in case of transfer to standard care
- helpful in social care (application for severe disability; provision of medical aids, care grading, applications)
- positive feedback by patients who has been visited by a MoniKa
positive changes based on the following relative advantages not yet noticeable:
- relief of workload
- monetary effect