Table 2 Summary of findings
Themes | Subthemes | Defining the experience of... |
|---|---|---|
Interconnection of validity and usefulness | how the value of a registry is determined by validity and usefulness | |
Low usefulness of system output | usage of system output and suggestions for increased usefulness | |
Low perceived validity of system output | perceived validity of waiting time data | |
Self-reinforcing validity and usefulness | mechanisms for interaction of perceived validity and usefulness | |
Structural barriers to validity | errors in data caused by health care system structure | |
Technical errors | errors in data caused by technical system, registry categories or technical system design. | |
Procedural errors | errors in data caused by the structure of routines and care processes | |
Errors due to roles and responsibilities | errors in data caused by role divisions between actors and self-perceived/explicit job descriptions. | |
Cognitive barriers to validity | errors in data caused by cognitive operations | |
Misinterpretation of guidelines | error in data caused by misunderstanding or conscious misinterpretation of guidelines | |
Interpretations of nonregulated cases | error in data caused by behaviors in situations not covered by the guidelines | |
Manipulation as strategy | error in data caused by conscious sidestepping of guidelines to gain advantages |