Table 5 Comparison of the real data for average waiting time and total examination time of customers to the simulation results
Customer Type | Real-data | Simulation | ||||
|---|---|---|---|---|---|---|
Number Out (#) | Waiting Time (min) | Total Time (min) | Number Out (#) | Waiting Time (min) | Total Time (min) | |
X1 | 2.30 | 61.22 | 192.16 | 2.36 | 61.24 | 192.06 |
X2 | 6.28 | 49.64 | 186.24 | 6.34 | 49.53 | 186.37 |
X3 | 0.33 | 20.39 | 64.42 | 0.36 | 20.37 | 63.96 |
Y1 | 4.22 | 66.98 | 194.20 | 4.40 | 66.60 | 194.41 |
Y2 | 7.15 | 66.24 | 197.53 | 7.64 | 66.67 | 197.99 |
Y3 | 0.73 | 49.21 | 138.78 | 0.86 | 48.89 | 139.20 |