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Table 2 Content analysis of focus groups, dyadic interviews, and individual interviews. Generic and subcategories generated using an unconstrained matrix with nine pre-defined main categories

From: The innovation characteristics of person-centred care as perceived by healthcare professionals: an interview study employing a deductive-inductive content analysis guided by the consolidated framework for implementation research

Main categories

Generic categories

Innovation Source

Mixed perceptions about the origin of PCC

Evidence strength and quality

Improved health and systems outcomes in patients

Lack of awareness of evidence underlining PCC

Relative advantage

In line with ethical values

Improved work routines

Sounds intuitively positive and stirs curiosity

Identical to previous work

Increased workload and deterioration of well-functioning routines

Adaptability

Adaptable to specific contexts

Trialability

Initial piloting to test applicability

Complexity

Abstract phenomenon that gives rise to conflicting views

Leaves HCPs with ethical dilemmas and conflicting views

Viewing and treating patients as persons is complex

Requires a variation in skills and personal qualities in HCPs

Requires integration within the team and between HCPs

Compatibility

Conflicting mixture of norms and values

Contrasting perceptions of PCC routines and their fit with existing workflow

Perceived similarities between PCC and other concepts increase compatibility

Observability

More satisfied and involved patients

More meaningful, and improved work environment but also demanding

Improved relationships and workflow within the team

Mixed perceptions of work in team

Available resources

Requires overcapacity of resources to maintain PCC

Physical environment can hamper or facilitate PCC

Required resources dependent upon context and operationalisation of the concept