From: Developing a hospital accreditation model: a Delphi study
Main constructs | Weight | Sub-constructs | Main constructs | Weight | Sub-constructs |
---|---|---|---|---|---|
Management & leadership | 12% | - Organizational governance - Executive Management - Patient quality and safety improvement - Prevention and control of infection - Hospital committees - Crisis and disaster management | Planning | 10% | - Vision, mission and values of the organization - Goals and objectives - Strategies - Action plan - Performance indicators |
Education | 8% | - Employee education - Patient education - Contractors education | Employee management | 8% | - Job analysis - Staff recruitment - Performance appraisal and career development - Observance of employees’ rights |
Resource management | 9% | - Buildings & facilities management - Equipment, supplies & materials Management - Health information technology Management - Financial Management | Patient management | 8% | - Patient reception - Patient evaluation - Patient care General patient care Emergency services Surgery and anesthesia services Intensive care Continuity of care paraclinical services Blood transfusion Medicine services Rehabilitation services Nutrition services Pharmaceutical services Organ donation Patient medical record Observance of the rights of service recipients - Patient discharge |
Process management | 10% | - Identification and documentation of processes - Process evaluation - Process improvement | |||
Employee results | 11% | - Quality of personal and professional life - Organizational commitment of employees | |||
Patient and society results | 12% | - Quality of care and patient safety - Patient / recipient satisfaction - Social responsibility of the hospital | |||
Hospital results | 12% | - hospital Clinical performance - hospital Operational performance - Hospital financial performance |