Table 2 Enablers and results of the initial proposed model of Iranian hospital accreditation
From: Developing a hospital accreditation model: a Delphi study
Enablers | Results | |
|---|---|---|
-Organizational governance - Executive management - Hospital committees - Crisis and disaster management - Strategic planning - Hospital Operational planning - Recruitment and job analysis - Performance appraisal and career development - Observance of employees’ rights - Management of buildings and facilities - nutrition management - hygiene and prevention - equipment, supplies and materials Management - Facility management - Financial management - Health information technology management - Patient reception- Patient evaluation- Patient care- Patient identification- medical services- Nursing services | - Continuity of care - Emergency services - Surgery and anesthesia services - Obstetrics and gynecology services - Dialysis services - Imaging services - Laboratory services - Blood transfusion medicine services - Psychiatric services - Physiotherapy services - Nutrition therapy services - Pharmaceutical services - Same service - Patient medical record - The patient falls - Transfer and discharge of the patient - Observing the rights of service recipients - Identify and document processes - Process evaluation - Process improvement | - Quality of working life - Job satisfaction of employees - Quality of health services - Patient satisfaction - Customer loyalty / re-election - hospital Clinical performance - hospital Operational performance - Hospital financial performance - hospital social responsibility |