Table 2 Questionnaire, adapted from Dugan et al. [68] and Egede and Ellis [69]
From: Restoring patient trust in healthcare: medical information impact case study in Poland
Indicator | Strongly disagree | Disagree | Neutral | Agree | Strongly agree |
|---|---|---|---|---|---|
Patient trust in a physicianb | |||||
aSometimes Dr. __[insert name of doctor]__ cares more about what is convenient for him/her than about your medical needs. | |||||
Dr. __[insert name of doctor]__ is extremely thorough and careful. | |||||
You completely trust Dr. __[insert name of doctor]__‘s decisions about which medical treatments are best for you. | |||||
Dr. __[insert name of doctor]__is totally honest in informing you about all of the different treatment options available for your condition. | |||||
All in all, you have complete trust in Dr. __[insert name of doctor]__. | |||||
Patient trust in the medical professionb | |||||
aSometimes doctors care more about what is convenient for them than about their patients’ medical needs. | |||||
Doctors are extremely thorough and careful. | |||||
You completely trust doctors’ decisions about which medical treatments are best. | |||||
A doctor would never mislead you about anything. | |||||
All in all, you trust doctors completely. | |||||
Trust in health care payersc, d | |||||
Health care payers are good at what they do. | |||||
When needed healthcare payers will pay for you to see any specialist. | |||||
When questioned about what treatments are covered healthcare payers are honest with their answers. | |||||
Healthcare payers will pay for everything they are supposed to, including treatment that is expensive. | |||||
Trust in hospitalsc | |||||
aHospitals only care about keeping medical costs down and not what is needed for my health. | |||||
Hospitals provide the highest quality in medical care. | |||||
When treating my medical problems, hospitals put my medical needs above all other considerations, including costs. | |||||