Theme: | Description: |
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1 Person-centered care | How the nursing home places residents in the centre of what they do. |
2 Living and well-being | How nursing homes identify, support and promote the quality of live and well-being for residents and their informal caregivers. |
3 Safety | How nursing homes guarantee basic safety for residents by following professional standards and guidelines, and through preventing and minimizing harm and learning from safety incidents. |
4 Learning and improving quality | How nursing homes dynamically learn and improve to provide optimal care for residents, using best available evidence and information. |
5 Leadership, governance and management | The arrangements put in place by the nursing home for accountability, decision-making, risk management and meeting its strategic, legal and financial obligations. |
6 Responsive workforce | Adequate and sufficient staff with the necessary numbers, skills and abilities to respond to the needs of residents. |
7 Use of resources | Using resources effectively and efficiently to deliver best achievable outcomes for the money and resources used. |
8 Use of information | Actively using information as a resource for planning, delivering, monitoring, managing and improving services, and transparency of quality information for clients, family and society. |