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Table 1 Themes of the national quality framework for nursing home care in the Netherlands (2017)*

From: Quality evaluation questionnaires – nursing homes (QEQ-NH); validation of questionnaires for measuring quality of care in nursing homes from various perspectives

Theme:

Description:

1 Person-centered care

How the nursing home places residents in the centre of what they do.

2 Living and well-being

How nursing homes identify, support and promote the quality of live and well-being for residents and their informal caregivers.

3 Safety

How nursing homes guarantee basic safety for residents by following professional standards and guidelines, and through preventing and minimizing harm and learning from safety incidents.

4 Learning and improving quality

How nursing homes dynamically learn and improve to provide optimal care for residents, using best available evidence and information.

5 Leadership, governance and management

The arrangements put in place by the nursing home for accountability, decision-making, risk management and meeting its strategic, legal and financial obligations.

6 Responsive workforce

Adequate and sufficient staff with the necessary numbers, skills and abilities to respond to the needs of residents.

7 Use of resources

Using resources effectively and efficiently to deliver best achievable outcomes for the money and resources used.

8 Use of information

Actively using information as a resource for planning, delivering, monitoring, managing and improving services, and transparency of quality information for clients, family and society.

  1. *Source: Zorginstituut Nederland, 2017 [8]