Table 6 NCC Consultation, staffing and marketing characteristics

Consultation model

One-on-one

24

80

Group consultation

0

0

Both (one-on-one and group consultation)

6

20

Appointment management

Scheduled

26

87

Referred to clinic by other health practitioners

14

47

Walk-in

16

53

NCC Service frequency

Daily

8

27

Weekly

16

53

Monthly

3

10

Periodically

3

10

Number of patients seen per day

0–9

11

38

10–19

9

31

20–29

6

21

30+

3

10

Minimum

1–2

N/A

Maximum

200–250

N/A

STAFFING

n

%

NPs present at the NCC

1–4

22

76

5–9

4

14

10+

3

10

Naturopathic students present at the NCC

None

6

21

1–9

18

62

10–19

3

10

20+

2

7

Number of students per qualified NP

N/A

6

21

1–4

10

36

5–9

11

39

10+

1

4

Compensation modes for NPs/supervisors

Paid by affiliated naturopathic school

21

72

Paid by the Community Clinic

6

21

Donate their time

7

24

Requirements for NPs working at NCCs

Cultural competency

16

53

Specialty-related training

8

27

Staff at the affiliated naturopathic institution

18

60

Licensed naturopath / naturopathic doctor

28

93

MARKETING

n

%

Marketing strategies used to attract patients

External marketing

14

47

Internal marketing

18

60

Street signage

7

23

Flyer drops

5

17

Internet/social media/webpage

18

60

Mailing list

8

27

Referral

11

37

Word of mouth

28

93