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Table 3 Quantitative results from the patient satisfaction questionnaire

From: An eReferral Management & Triage System for minor Oral surgery referrals from primary care dentists: a cost-effectiveness evaluation

Answers

Was this the surgery/hospital you wanted?

Were you satisfied with your dentist’s explanation of why you were being referred for oral surgery?

Did the surgery resolve/fix your dental problem?

Would you recommend treatment at the same place to someone with a similar dental complaint?

Have you had to return to the surgeon or your own dentist for any complications due to your procedure?

PC%

SC%

PC%

SC%

PC%

SC%

PC%

SC%

PC%

SC%

No

9

4

4

5

5

16

5

3

84

79

Yes

39

60

95

92

85

57

82

93

16

21

Don’t Mind

53

36

0

0

0

0

0

0

0

0

Not sure

0

0

1

3

10

27

13

4

0

0

P value

0.01

0.48

< 0.001

0.07

0.45

  1. PC primary care, SC secondary care