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Table 1 Implementation phases

From: An eReferral Management & Triage System for minor Oral surgery referrals from primary care dentists: a cost-effectiveness evaluation

 

Year one (“Phase 1”): 2014

Year two (“Phase 2”): 2015

Year three (“Phase 3”): 2016

Study Phase

Virtual triage – health needs assessment

Full implementation -Electronic referral management with diversion to primary care or specialist primary care service

Full implementation with GDP autonomous decision making – whole system available with option of GDP triage

Impact and participant group most affected

Impact on primary care dental practices and commissioning through procurement of specialist primary care services. Consultants undertaking virtual triage.

Specialist primary care service provides some oral surgery and treatment outside of hospital settings; any impact on secondary care will start to be felt by hospital staff.

Autonomous GDP triage available with option remaining to refer triage activity to consultants. Commissioning staff look at rolling out the new system across a wider geographical footprint.