Table 7 Main category – For every child and adolescents?

An interest in participation

I usually prioritise being there. I have heard from several colleagues that they sometimes are present over the phone. And, it might make a little difference. Because I think that you get together, that you observe, that creates another dialogue, another meeting, between us and the professionals.

It is clear from our side what to do in this part. Then, like, we let go and hand over to them.

The high workload

Due to our workload, sometimes we might have to prioritise things that can be done in an easier way.

What happens is that the children get there on a medical check-up, and maybe a psychology screening. And so the youth in my case says lots of things like that “yes but I feel pain in my knee” or whatever and then the CPT make a referral to the health care in the region (…) me as a referral investigator is then expected to be in the heart of things, because then they send a care summon if they send an internal referral to.. well some physiotherapist or whatever we confirmed at this health examination. And then it is assumed that it is me as a referral investigator who will convey this appointment. Not the legal guardians, which can… feel a bit cumbersome, when you are a referral investigator.

It works well, it is just the small things that do not... I mean, of course it is difficult to book appointments whenever you need one.