Categorya | Factors that influence health literacy | Subcategoryd |
---|---|---|
Challenges | Societal and Environmental Factorsb • System-related factorsc | • Systemic lack of time and economic pressure |
Situational Factorsb • Psychosocial/psychiatric vs. medical (physical) carec • Inpatient vs. outpatient carec | • Planning and controlling the current workload in outpatient care | |
Personal Factorb • (Shared) migrant backgroundc | • Ad hoc interpreting outside one’s own treatment situation | |
Applied solutions | Societal and Environmental Factorb • System-related factorsc | • Investment of additional, unpaid time • Falling back on stereotypes and prejudices to save time |
Personal Factorb • (Shared) migrant backgroundc | • Refusal of interpreting for others or providing treatment in native language • List of staff who speak foreign languages |