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Table 2 Design phases, activities, outcomes participants and outcomes

From: Using human centered design to identify opportunities for reducing inequities in perinatal care

PHASE:

INSPIRATION

IDEATION –Brainstorming & early prototyping

IDEATION- Prototype refinement

Activity:

• Interviews

• Focus Groups

• Design Workshop

• Community Design Fair

• Presentations at 3 groups assembled by local CBOs

• Advisory group discussions

Participants:

• 31 participants

• 44 participants

• 96 participants

• Advisory group members

Participant characteristics

• Pregnant persons/partners (n = 8)

• Community representatives (n = 11a)

• Clinical providers / researchers (n = 12)

• Care delivery clinicians/ providers/leaders (n = 22)

• City program staff (DPH/HSA)/leaders (n = 4)

• Medicaid health plan staff/leaders (n = 3)

• CBO partners and Community members (n = 6)

• Researchers (n = 5)

• Designers (n = 4)

• Community and other stakeholder participants at gatherings held at CBO community events and meetings (n = 96):

• 88% female

• 68% reproductive age (< 45 years old),

• 86% non-white

• 78% ever pregnant

• 64% receiving/received care on Medicaid

Outcomes:

• 7 insights

• 7 opportunities

• 162 discrete ideas

• 8 prototypes

• 3 overarching perinatal redesign opportunities

• 4 prototypes for implementation

  1. CBO Community Based Organization, DPH Department of Public Health, HSA Human Services Agency
  2. a 8 community advocates participated in group discussion rather than one-on-one interviews