From: Using human centered design to identify opportunities for reducing inequities in perinatal care
PHASE: | INSPIRATION | IDEATION –Brainstorming & early prototyping | IDEATION- Prototype refinement |
---|---|---|---|
Activity: | • Interviews • Focus Groups | • Design Workshop | • Community Design Fair • Presentations at 3 groups assembled by local CBOs • Advisory group discussions |
Participants: | • 31 participants | • 44 participants | • 96 participants • Advisory group members |
Participant characteristics | • Pregnant persons/partners (n = 8) • Community representatives (n = 11a) • Clinical providers / researchers (n = 12) | • Care delivery clinicians/ providers/leaders (n = 22) • City program staff (DPH/HSA)/leaders (n = 4) • Medicaid health plan staff/leaders (n = 3) • CBO partners and Community members (n = 6) • Researchers (n = 5) • Designers (n = 4) | • Community and other stakeholder participants at gatherings held at CBO community events and meetings (n = 96): • 88% female • 68% reproductive age (< 45 years old), • 86% non-white • 78% ever pregnant • 64% receiving/received care on Medicaid |
Outcomes: | • 7 insights • 7 opportunities | • 162 discrete ideas • 8 prototypes | • 3 overarching perinatal redesign opportunities • 4 prototypes for implementation |