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Table 4 Instruments to measure the health literacy of health care organizations

From: Which criteria characterize a health literate health care organization? – a scoping review on organizational health literacy

Assessment tools & instruments

Applied by records

1. Communication Climate Assessment Toolkit (C-CAT) [104]

[65, 72]

2. Consumer Assessment of Health Providers and Systems (CAHPS® Clinician & Group Survey) [109]

[64]

3. Enliven Organisational Health Literacy Self-assessment [49]

[49]

4. Health Literacy Environment of Hospitals and Health Centers (HLEHHC) [1]

[1, 59, 81, 84, 85]

5. Health Literacy Review [69]

[69]

6. Health Literacy Universal Precautions Toolkit [24, 67]

[24, 26, 59, 67, 74, 80]

7. Health Literacy-Sensitivity of Communication (HL-COM) [79]

[79]

8. Health Literate Discharge Practices [96]

[73]

9. Health Literate Health Care Organization 10 Item Questionnaire (HLHO-10) [19]

[18, 19, 47, 48, 80, 83, 92]

10. Health Literate Primary Care Practice Screener (HLPC) [25]

[25]

11. Literacy Audit for Health Care Settings [55]

[55, 89]

12. Organisational Health Literacy Responsiveness (Org-HLR) self-assessment tool and process [87]

[87, 91]

13. Patient Education Materials Assessment Tool (PEMAT) [110]

[84]

14. Pharmacy Health Literacy Assessment Tool [54]

[54, 61, 86]

15. Quickscan Health Literacy Toolbox [111]

[89]

16. The Health Literacy Environment Activity Packet [56]

[56, 63]

17. Vienna Concept of Health-Literate Hospitals and Healthcare Organizations (V-HLO-I) [70]

[17, 70, 77]

  1. Based on the screening of 60 records and data extraction from 36 records