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Table 3 Concepts and terminologies in publications on HLHCOs

From: Which criteria characterize a health literate health care organization? – a scoping review on organizational health literacy

Concept cluster

Extracted terminology

Introducing reference

Referring references

n*

1. Health literacy in various social contexts

  

18

 Health literate care

[99]

[64, 66, 73, 84]

4

 Health literacy framework

[3]

[1, 26, 52, 54, 56, 61, 63, 65, 66, 72, 80]

11

[100]

[70, 77, 82]

3

2. Health literate health care organization

  

70

 Health literate organization (referring to health care)

[33]

[89]

1

 Organizational health literacy (referring to health care)

[30]

[88, 89]

2

 Health literacy environment of hospitals and health centers; literacy-friendly healthcare facility

[1]

[2, 24, 26, 52, 54, 55, 63, 65, 66, 69, 84]

11

 Literacy friendly healthcare settings

[55]

[55]

1

 Contextualizing health literacy to health care organizations

[72]

[89]

1

 Health literate hospitals and healthcare organizations; Organizational health literacy of hospitals; Concept of the health literate health care organization

[71, 72, 77, 98]

[71, 77, 89, 90, 98]

2

 Health literate health care organization

[2]

[10, 12, 17,18,19, 22, 23, 25, 29, 47,48,49,50,51,52, 58,59,60, 62,63,64,65,66, 68,69,70,71,72,73,74,75,76,77,78,79,80, 82,83,84,85,86,87,88,89,90, 92, 93]

47

[57]

[49, 57, 58, 80, 81]

5

3. Organizational behavior

  

9

 Health literacy universal precautions

[24]

[22, 52, 62, 88]

4

 Organizational capacity for health literacy

[101]

[81]

1

 Organizational health literacy responsiveness

[12, 87]

[89, 91]

2

 Organizational learning

[102]

[73]

1

 Organizational model for transformational change in health care systems

[97]

[75]

1

4. Communication in health care

  

6

 Communicating health

[103]

[1]

1

 Health literacy and communication quality in health care organizations

[104]

[72]

1

 Literacy, culture, language to improve health care quality

[105]

[2]

1

 Patient navigation support for health literacy and patient-clinician communication

[106]

[94]

1

 Cultural framework for health

[107]

[94]

1

 Patient-centered communication

[108]

[94]

1

  1. [98] cited after [90, 97] cited after [75]; 60 records screened and extracted from; multiple assignments allowed; *n = number of records