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Table 1 Summary of study articles

From: Current developments in delivering customized care: a scoping review

Characteristics

Content

MATERIAL

Publication Year: No of articles

2008–2011: 5

2012–2015: 23

2016–2019: 42

Study country/location

Australia: 6, Canada: 4, China: 1, Denmark: 1, Finland: 2, France: 1, Germany: 2, India: 1, Indonesia: 1, Iran: 1, Israel: 1, Italy: 2, International consortium: 5, Japan: 1, The Netherlands: 7, Philippines: 1, Switzerland: 1, Taiwan: 1, United Kingdom: 4, USA: 29

Health Topic

Acute orthopedic surgery: 1

Cancer: 13

Thyroid cancer: 1

Breast cancer: 2

Radiotherapy: 1

Cancer screening: 3

Lung cancer: 1

Cancer: 1

Head and neck cancer: 1

Cancer survivors: 1

Urological cancer: 1

Cancer-related fatigue of patients with ovarian cancer: 1

Children with autism spectrum disorders: 1

Children with attention-deficit/hyperactivity disorder (ADHD): 1

Children with learning disabilities: 1

Children with obesity: 1

Chronic conditions: 2

Chronic disease (prevention): 2

Dementia/mental illness: 3

Diabetes 2: 1

Diversity: 1

Elderly: 9

End-of-life: 1

Genomic characteristics: 2

Hemophilia: 1

High needs high costs: 3

Higher utilizers: 5

Homeless: 1

Hospitalized patients: 1

Immigrants: 1

Kidney transplantation: 1

Lesbian, Gay, Bisexual and Transgender (LGBT): 1

Marginalizing conditions: 1

Medical tourism: 1

Obesity: 1

Pediatric palliative care: 1

Pregnant women: 1

Sickle cell disease: 1

Spinal cord injury: 1

Transversal (all patients): 8

Visual impairment: 1

Women friendly-environment: 1

Type of review

Administrative report: 2

Engineering: 1

Health service research: 23

Medical: 28

Nursing: 9

Pharmaceutical: 2

Social science: 5

Care Customization Efforts

Applied versus potential/proposed intervention

Applied: 27

Potential/proposed: 43

Segmentation Analysis

Patient characteristics1

  Type of patient characteristics associated

Clinical: 51

Cost: 8

Psychosocial: 39

Service: 30

All types, no clear definition: 112

No association:

Clinical needs: 12

Service needs: 1

Psychosococial needs: 2

One association:

Clinical and psychosocial needs: 11

Clinical and service needs: 1

Clinical needs and cost: 3

Psychosocial and service needs: 4

Two associations:

Clinical, psychosocial and service needs: 19

Three associations:

Clinical, psychosocial, service needs and cost: 5

  Intervention

No precision: 1

Fabrication: 20

Assembly: 7

Distribution: 54

  Impact evaluation3

No: 52

Yes: 18

Cost: 6

Negative personality traits associated with expensive health care services: 1

Reducing health care costs for high needs high costs: 1

Reducing readmissions: 2

Reducing Emergency Department (ED) and length of stay for high utilizers: 2

Experience: 7

Improving care provision: 1

Communication: 2

Patient experience: 1

Patient experience (homeless): 1

Quality-of-life: 2

Quality: 5

Appropriate treatment: 1

Depressive symptoms: 1

Monitoring LDL (Low Density Lipoprotein) cholesterol: 1

Weight reduction: 1

Better outcomes: 1

Theories

Articles referring to MC

Yes: 6

No: 64

Theories informing conceptual basis related to Care Customization (n = 20)

Collaborative intervention planning framework: 1

Comprehensive geriatric assessment: 1

Consumer-direct care: 1

Equity-oriented health care model: 1

Essential care model: 1

Individualized care: 6

Inter-organizational collaboration: 1

Modularity service: 1

Optimization of personalized assortments: 1

Organizational approach of diversity: 1

Patient-centered care: 3

Patient-centered segmentation: 2

Patient needs: 1

Patient profiling: 1

Personality factors and traits: 3

Personalized and precision medicine: 5

Population strategies in integrated care: 1

Professional practice environnement: 1

Psychosocial marketing segmentation technique: 1

Quality assurance method: 1

Social marketing theories (social learning theory, health belief model): 1

Trans theoretical Model: 1

  1. 1Articles could develop more than one of the four types of patient characteristics, and more than one of the three intervention steps, as well as more than one theory as a conceptual basis. For more details, see Table 2
  2. 2In some cases, segmentation analysis was mentioned, but without any explicit definition of patient characteristics
  3. 3The impact evaluation list is in Table 2