Table 3 Participants view of responsibility for explanation for laboratory testing
Questionnaire item | UCC hospital; N (%) | Ewim Polyclinic; N (%) |
|---|---|---|
In your opinion who has responsibility to explain your laboratory testing to you? | ||
Doctor | 28 (62.2) | 7 (15.9) |
Doctor and laboratory staff | 9 (20.0) | 12 (27.3) |
Doctor and nurse | 0 (0.0) | 11 (25.0) |
Midwife and laboratory staff | 1 (2.2) | 4 (9.1) |
Midwife | 3 (6.7) | 7 (15.9) |
Laboratory staff | 3 (6.7) | 3 (6.8) |
On a scale of 1–5, rate your satisfaction with the depth of communication that took place between you and the laboratory staff | ||
Excellent (5) | 18 (40.0) | 9 (20.5) |
Very good (4) | 16 (35.6) | 9 (25.0) |
Good (3) | 9 (20.0) | 19 (43.2) |
Satisfactory (2) | 1 (2.2) | 5 (11.4) |
Less than satisfactory (1) | 0 (0.0) | 2 (4.5) |