Table 4 Variables assignment

Outpatient satisfaction

< 60 points = 0, ≥ 60 points = 1

Age

< 18 = 1, 18 ≤ Age ≤ 60 = 2, >60 = 3

Sex

Male = 0, Female = 1

Educational level

Junior high school and below = 1, Senior middle school = 2, Junior college = 3, Bachelor degree and above = 4

Hospital visit frequency

First = 0, Second = 1, Third = 3, Fourth and above = 4