Fig. 3From: The situation and influencing factors of outpatient satisfaction in large hospitals: Evidence from Henan province, ChinaDynamic weights of evaluation indicators. Y1: Environment and facilities; Y2: Waiting time; Y3: Outpatient-provider communication; Y4: Professional services; Y5: Accessibility for treatment information; NH: Normal-large hospitals; MH: Medium-large hospitals; EH: Extra-large hospitalsBack to article page