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Table 3 Section social capital and risk ratios (95% CI) of being in the lowest tertile of patient-reported quality of care in 148 hospital sections

From: The impact of work-place social capital in hospitals on patient-reported quality of care: a cohort study of 5205 employees and 23,872 patients in Denmark

 

Inpatient care

Acute care

Outpatient care

Number of hospital sections

44

60

78

Mean (IQR) hospital section social capital

69 (6)

70 (6)

72 (10)

Patient satisfaction

  

 Lowest 33-percentile cut-point of patient satisfaction

4.19

3.96

4.20

 Multiple adjusteda RR (95% CI) according to IQR of hospital section social capital

0.63 (0.31, 1.28)

0.47 (0.28, 0.79)

0.80 (0.46, 1.38)

Patient involvement

  

 Lowest 33-percentile cut-point of patient involvement

3.49

3.10

3.63

 Multiple adjusteda RR (95% CI) according to IQR of hospital section social capital

0.39 (0.19, 0.81)

0.53 (0.31, 0.89)

0.93 (0.52, 1.67)

Medical errors

  

 Highest 33-percentile cut-point of the occurrence of medical errors

0.11

0.14

0.06

 Multiple adjusteda RR (95% CI), according to IQR of hospital section social capital

0.87 (0.49, 1.54)

0.65 (0.43, 0.99)

1.26 (0.73, 2.18)

  1. aAdjusted for section characteristics: Hospital, number of employees, complexity, mean age of employees, proportion of females, proportion of part-time employees, proportion with prior LTSA, patient characteristics: proportion females, proportion 60 years or older, proportion with length-of-stay exceeding 24 h
  2. Bold numbers indicate statistical significance at the 0.05 level
  3. RR < 1 means that the risk of the outcome (e.g., low patient involvement) decreases with exposure (i.e., higher social capital)