The impact of work-place social capital in hospitals on patient-reported quality of care: a cohort study of 5205 employees and 23,872 patients in Denmark

Table 2 Section social capital and mean differences in patient-reported quality of care in 148 hospital sections

	Inpatient care	Acute care	Outpatient care
Number of hospital sections	44	60	78
Mean (IQR) hospital section social capital	69 (6)	70 (6)	72 (10)
Mean patient satisfaction
Mean level of patient satisfaction (SD)	4.25 (0.19)	4.04 (0.25)	4.26 (0.16)
Multiple adjusted^a mean differences (95% CI) according to IQR of hospital section social capital	0.09 (0.00, 0.19)	0.08 (0.01, 0.15)	−0.01 (−0.08, 0.05)
Mean patient involvement
Mean level of patient involvement (SD)	3.62 (0.26)	3.28 (0.35)	3.75 (0.26)
Multiple adjusted^a mean differences (95% CI) according to IQR of hospital section social capital	0.15 (0.03, 0.27)	0.08 (−0.01, 0.18)	0.02 (−0.07, 0.12)
Mean occurrence of medical errors
Mean occurrence of medical errors (SD)	0.09 (0.05)	0.13 (0.06)	0.05 (0.03)
Multiple adjusted^a mean differences (95% CI) according to IQR of hospital section social capital	−0.01 (−0.04, 0.02)	−0.01 (− 0.03, 0.01)	0.01 (− 0.01, 0.02)

^aAdjusted for section characteristics: Hospital, number of employees, complexity, mean age of employees, proportion of females, proportion of part-time employees, proportion with prior LTSA, patient characteristics: proportion females, proportion 60 years or older, proportion with length-of-stay exceeding 24 h
Bold numbers indicate statistical significance at the 0.05 level

ISSN: 1472-6963