Table 3 Results of the satisfaction survey
From: An alternative model in the provision of CPAP in sleep apnea: a comparative cost analysis
Internalized system results (n = 21) | External company results (n = 17) | P value * | |
|---|---|---|---|
Degree of satisfaction with the explanations and the treatment received. | |||
Very satisfied | 15 (71.4%) | 2 (11.7%) | < 0.001 |
Satisfied | 6 (28.6%) | 12 (70.6%) | |
Dissatisfied | 0 | 2 (11.7%) | |
Very dissatisfied | 0 | 1 (5.8%) | |
Quality of service provided | |||
Very good | 15 (71.4%) | 2 (11.7%) | < 0.001 |
Good | 6 (28.6%) | 13 (76.4%) | |
Bad | 0 | 0 | |
Very bad | 0 | 2 (11.7%) | |
Which of the two systems offers a better service? | |||
External company | 0 (0%) | ||
Internalized system | 12 (70.6%) | ||
Both equally | 5 (29.4%) | ||