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Table 2 Topics for facilitated calls and site visit for iHI-FIVES (REP Pre-Implementation Phase)

From: Replicating an effective VA program to train and support family caregivers: a hybrid type III effectiveness-implementation design

Activity

Objective

Agenda Items

1) Welcome Call (1 h)

To understand purpose and components of Function QUERI and iHI-FIVES.

• Program goals, core and adaptable components, intended target audience

• Resources needed for implementation

2) Curriculum Call (1 h)

To review iHI-FIVES training intervention.

• Clinical package and materials, core and adaptable components, delivery model options

3) Recruitment and Documentation Call (1 h)

To define iHI-FIVES participant recruitment and tracking documentation process and reporting.

• Identifying caregivers for recruitment, tools for documenting program delivery and outcomes

• Discussing site-level processes for providing psychoeducational programs and adapting documentation

4) Marketing Call (1 h)

To tailor iHI-FIVES marketing materials and present ideas to increase recruitment and the impact of iHI-FIVES.

• Standardized tools and materials for marketing program internally for stakeholder buy-in and externally to Veterans and caregivers

• How to adapt materials for target audiences and developing plans to address potential recruitment barriers

5) Site Visit Planning Call (1 h)

To discuss and finalize upcoming site visit activities.

• Planning of the upcoming site visit activities, presentations, technical assistance meetings

• Identifying staff for train-the-trainer session

Site Visit (1–2 days)

To provide on-site technical assistance to assist with strategic planning, implementation, and potential barriers.

• Meet with delivery team, leadership, and internal stakeholders to discuss importance of caregiver support and the implications of iHI-FIVES to their site

• Tour training facility.

• Rapport and relationship building

• Conduct train-the-trainer session on curriculum

• Strategize and problem solve identified barriers or obstacles to successful launch

Optional Pre-Launch Call (30 min)

To provide technical assistance around any barriers to program launch

• Discuss barriers and potential solutions to program launch (e.g., recruitment, space, etc.)