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Table 1 Overview of participants and collected data

From: Digitalisation of municipal healthcare collaboration with volunteers: a case study applying normalization process theory

Participants / data collection event

Observation of training session with the vendor of the system. All municipalities were present.

Individual interviews before pilot deployment of the system.

Observation of a training session with an external IT expert. All municipalities were present.

Individual interviews and observation of use of the system, after six months of system deployment.

Individual interviews after 12 months of system deployment.

Health care professionals

2 (M1)

1 (M1)

2 (M1)

 

1 (M1)

 

1 (M2)

1 (M2)

 

1 (M2)

 

1 (M3)

1 (M3)

 

1 (M3)

Municipality managers

1 (M2)

1 (M2)

1 (M2)

  

1 (M3)

    

Volunteer centre managers

1 (M2)

1 (M1)

1 (M1)

1 (M1)

1 (M1)

1 (M3)

1 (M2)

1 (M2)

1 (M2)

1 (M2)

 

1 (M3)

1 (M3)

 

1 (M3)

Volunteer centre employees

 

1 (M2)

1 (M1)

2 (M2)

 
  

2 (M2)

  

Number of participants

6

8

11

4

6

  1. Number of participants (M1 = municipality 1, M2 = municipality 2, M3 = municipality 3)