Table 1 Items of the Client Satisfaction Questionnaire (CSQ-8) (Range 8–32)

1. How would you rate the quality of service received?

2. Did you get the kind of service that you wanted?

3. To what extent has our program met your needs?

4. If a friend were in need of similar help, would you recommend our program to him or her?

5. How satisfied are you with the amount of help you have received?

6. Have the services you received helped you to deal more effectively with your problems?

7. In an overall, general sense, how satisfied are you with the service you have received?

8. If you were to seek help again, would you come back to our program?