All questions are asked regarding the Implementation Officer’s experience over the past two weeks. | |
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Category | Question |
Service-level impacts | Is the digital health solution changing and/or improving the following aspects of the mental health service? If yes, how? If no, why not? i) Clinical safety ii) Accessibility iii) Continuity of care iv) The delivery of staged care v) Etc. |
Capacity/readiness | Have there been any changes to the service’s capacity (e.g. resources, skills, motivation)? What changes? |
Quality and usability of the digital health solution | Does the platform require modifications to improve its performance? Yes/No, describe. Does the Platform deliver adequate functionality to support the BMC Youth Model? Yes/no, describe. |
Implementation | What aspects of the digital health solution and its implementation have been effective within the service? |