Fig. 2

Information sources used by respondents who switched or considered switching (%) (N = 901). Note: Respondents could indicate one or several information sources from a list of different alternatives of sources. The following response alternatives are omitted from the figure: “Other source” (8%, n = 68), “Did not seek for information” (15%, n = 133) and “Do not know/Not relevant” (4%, n = 35). a Respondents could indicate several response alternatives. * Webpage no longer exists. ** Webpage no longer exists