2018 | ||||||||
---|---|---|---|---|---|---|---|---|
Overall patient experience | Discharge planning | Physical environment | Staff-Patient communication | Respect & dignity | Emotional support | Treatment & disease education | ||
2016 | Overall patient experience | .477** | .491** | .719** | .609** | .753** | .544** | |
Discharge planning | .483** | .355** | .583** | .425** | .509** | .466** | ||
Physical environment | .458** | .314** | .472** | .475** | .483** | .317** | ||
Patient-staff communication | .692** | .578** | .462** | .645** | .819** | .680** | ||
Respect & dignity | .598** | .423** | .446** | .641** | .721** | .491** | ||
Emotional support | .748** | .520** | .447** | .796** | .705** | .626** | ||
Treatment & disease education | .536** | .509** | .329** | .700** | .481** | .638** |