Skip to main content

Table 2 Correlations of Specific Outcome Measures

From: Victorian healthcare experience survey 2016–2018; evaluation of interventions to improve the patient experience

Outcome Measures

Cronbach’s α (No. of Qs)

1

2

3

4

5

6

1. Discharge Planning

0.8 (4)

1

     

2. Physical Environment

0.8 (2)

.534

1

    

3. Patient-Staff Communication

0.8 (6)

.847

.569

1

   

4. Respect & Dignity

0.7 (4)

.769

.647

.913

1

  

5. Emotional support

0.8 (5)

.820

.604

.983

.988

1

 

6. Treatment & Disease Education

0.7 (4)

.781

.474

.863

.720

.805

1