From: Patient satisfaction and loyalty in Japanese primary care: a cross-sectional study
Characteristics of patients | Number | % |
---|---|---|
Age | ||
 Mean ± SD | 67.0 ± 14.1 | NA |
 range (year) | 28–96 | NA |
 missing data | 20 |  |
Sex | ||
 Male | 69 | 37.1 |
 Female | 117 | 62.9 |
 missing data | 20 |  |
Occupations | ||
 Employee/public servant | 33 | 18.1 |
 Employer | 21 | 11.5 |
 Student | 0 | 0 |
 Part time | 23 | 12.6 |
 Unemployed (including unemployed following retirement, and full-time homemaker) | 83 | 45.6 |
 Others | 22 | 12.1 |
 missing data | 24 |  |
Educational attainment | ||
 Junior high school | 41 | 23.0 |
 High school, or high school equivalent | 95 | 53.4 |
 Professional trade school | 22 | 12.4 |
 University or graduate school | 18 | 10.1 |
 Others | 2 | 1.1 |
 missing data | 28 |  |
Self-reported Economic status | ||
 high | 131 | 74.0 |
 low | 46 | 26.0 |
 missing data | 29 |  |
Health status | ||
 Very good | 9 | 4.8 |
 Good | 36 | 19.1 |
 Fair | 96 | 51.1 |
 Not very good | 40 | 21.3 |
 Poor | 7 | 3.7 |
 missing data | 18 |  |
Number of primary care visits | ||
 Once or less than 1 time/year | 0 | 0 |
 2-5times/year | 22 | 10.9 |
 6-9times/year | 66 | 32.7 |
 10times or more/year | 114 | 56.4 |
 Don’t know / Don’t remember | 0 | 0 |
 missing data | 4 |  |
The length of having been going to this provider | ||
 Less than 6 months | 3 | 1.5 |
 From 6 months to 1 year | 6 | 3 |
 From 1 to 2 years | 16 | 7.9 |
 From 3 to 4 years | 38 | 18.7 |
 5 years or more | 140 | 69 |
 I don’t know / I don’t remember | 0 | 0 |
 missing data | 3 |  |