Table 5 PE in hospital service delivery activities
Activity | Overall n (% 91) | Engagement mode | |||
|---|---|---|---|---|---|
Inform | Consult | Involve | Partner | ||
Develop information or communication aids | 84 (92.3) | 20 (22.0) | 29 (31.9) | 42 (46.2) | 32 (35.2) |
Develop patient satisfaction or experience instruments | 76 (83.5) | 22 (24.2) | 34 (37.4) | 38 (41.8) | 23 (25.3) |
Design clinics and rooms | 67 (73.6) | 19 (20.9) | 33 (36.3) | 32 (35.2) | 10 (11.0) |
Provide PE orientation/training to new PFAC members | 56 (61.5) | 12 (13.2) | 22 (24.2) | 18 (19.8) | 23 (25.3) |
Design patient education programs | 54 (59.3) | 12 (13.2) | 28 (30.8) | 24 (26.4) | 16 (17.6) |
Deliver external presentations about PE activities/impact | 45 (49.5) | 8 (8.8) | 12 (13.2) | 17 (18.7) | 23 (25.3) |
Design care pathways | 44 (48.4) | 12 (13.2) | 27 (29.7) | 15 (16.5) | 9 (9.9) |
Deliver internal presentations about PE activities/impact | 44 (48.4) | 10 (11.0) | 16 (17.6) | 16 (17.6) | 20 (22.0) |
Provide PE orientation or training to healthcare staff, professionals or executives | 38 (41.8) | 7 (7.7) | 14 (15.4) | 11 (12.1) | 16 (17.6) |
Deliver one-on-one or group patient education | 34 (37.4) | 10 (11.0) | 13 (14.3) | 8 (8.8) | 12 (13.2) |
Design psycho-social/emotional support programs | 34 (37.4) | 10 (11.0) | 14 (15.4) | 10 (11.0) | 11 (12.1) |
Function as patient navigators | 33 (36.3) | 7 (7.7) | 11 (12.1) | 10 (11.0) | 7 (7.7) |
Deliver psycho-social/emotional support programs | 29 (31.9) | 6 (6.6) | 9 (9.9) | 7 (7.7) | 6 (6.6) |
Design patient navigator training programs | 25 (27.5) | 4 (4.4) | 9 (9.9) | 5 (5.5) | 4 (4.4) |