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Table 4 PE in hospital evaluation and quality improvement activities

From: Hospital capacity for patient engagement in planning and improving health services: a cross-sectional survey

Activity

Overall

n (% 91)

Engagement mode

Inform

Consult

Involve

Partner

Plan for or participate in accreditation

83 (91.2)

26 (28.6)

39 (42.9)

40 (44.0)

22 (24.2)

Develop strategic or operating plans for quality and safety

82 (90.1)

20 (22.0)

45 (49.5)

38 (41.8)

16 (17.6)

Develop quality criteria/indicators

77 (84.6)

16 (17.6)

34 (37.4)

34 (37.4)

15 (16.5)

Design or plan specific quality improvement projects

69 (75.8)

20 (22.0)

30 (33.0)

34 (37.4)

17 (18.7)

Review audit data

55 (60.4)

21 (23.1)

18 (19.8)

24 (26.4)

8 (8.8)

Conduct or execute quality improvement projects

54 (59.3)

15 (16.5)

23 (25.3)

23 (25.3)

14 (15.4)

Implement changes emerging from quality improvement projects

53 (58.2)

21 (23.1)

20 (22.0)

14 (15.4)

12 (13.2)

Develop patient data collection instruments to inform audit

46 (50.5)

11 (12.1)

20 (22.0)

19 (20.9)

10 (11.0)

Design improved clinical services based on audit findings

45 (49.5)

12 (13.2)

18 (19.8)

20 (22.0)

9 (9.9)

Plan or conduct patient interviews/focus groups to inform audit

42 (46.2)

10 (11.0)

19 (20.9)

18 (19.8)

8 (8.8)

Audit a clinical or hospital service

41 (45.1)

11 (12.1)

11 (12.1)

22 (24.2)

9 (9.9)

Plan or conduct executive walkabouts

37 (40.7)

13 (14.3)

9 (9.9)

15 (16.5)

7 (7.7)

Develop the format/content of audit reports

30 (33.0)

6 (6.6)

10 (11.0)

11 (12.1)

4 (4.4)

Design healthcare staff/professional data collection instruments to inform audit

28 (30.8)

8 (8.8)

6 (6.6)

10 (11.0)

3 (3.3)

Train healthcare staff/professionals to implement new or improve existing services

27 (29.7)

7 (7.7)

9 (9.9)

9 (9.9)

7 (7.7)

Plan or conduct healthcare staff/professional interviews or focus groups to inform audit

23 (25.3)

5 (5.5)

6 (6.6)

7 (7.7)

4 (4.4)

Plan or conduct simulated patient visits

17 (18.7)

4 (4.4)

4 (4.4)

6 (6.6)

1 (1.1)