S/N | Factors and included statements | The explained variance (%) | Factor Loadings |
---|---|---|---|
F1 | Quality (health care services) | 34.1 | |
S1 | Healthcare services | 0.74 | |
S2 | Healthcare personnel | 0.71 | |
S3 | Long waiting time | −0.63 | |
S4 | Reasonable treatment time | 0.60 | |
S5 | Discrimination of members | −0.55 | |
S6 | Availability of drugs | 0.67 | |
S29 | Facilities (equipment) | 0.33 | |
F2 | Preferences/Understanding | 27.4 | |
S7 | iCHF is a loss of money | 0.50 | |
S8 | I save money in case of illness | 0.50 | |
S9 | I borrow money in case of illness | 0.60 | |
s10 | Prefer traditional healers | 0.60 | |
S12 | Insurance brings bad luck | 0.55 | |
S16 | Only relevant for chronic diseases | 0.33 | |
S17 | Health is in the hands of God | 0.43 | |
S18 | iCHF is for government workers | 0.54 | |
F3 | Convenience (iCHF accessibility) | 19.6 | |
S13 | Office hours | 0.69 | |
S14 | Opening location | 0.66 | |
S15 | Card collection | 0.53 | |
S21 | Awareness about the iCHF premium | 0.31 | |
S30 | iCHF is a prepayment scheme | 0.36 | |
F4 | Recommendation (iCHF) | 9.9 | |
S19 | iCHF representatives | 0.59 | |
S20 | Relatives & friends | 0.59 |