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Table 4 Association between independent variables and seven domains of patient satisfaction using multi-ordinal logistic regression

From: Patient satisfaction and its socio-demographic correlates in a tertiary public hospital in Nepal: a cross-sectional study

Satisfaction Domain Explanatory Variables AORa b 95% Confidence Interval P-value
General Satisfaction Age category: 40–60 years 6.42 (1.30–35.05) 0.0258*
Sex: Female 2.81 (1.41–5.74) 0.0037**
Ethnic group: Others 0.26 (0.08–0.77) 0.0174
Occupation: Home makers 0.28 (0.09–0.85) 0.0277*
Occupation: Others 0.15 (0.04–0.52) 0.0035**
Technical Quality Age category: 40–60 years 16.51 (1.15–323.76) 0.0480*
Ethnic group: Janajati 2.76 (1.05—7.43) 0.0410*
Education: Up to Secondary level education 11.28 (2.90–49.56) 0.0007***
Occupation: Business 0.04 (0.00–0.28) 0.0061**
Occupation: Agriculture 0.01 (0.00–0.14) 0.0014**
Occupation: Homemaker 0.03 (0.00–0.31) 0.0086**
Interpersonal Manner Religion: Non-Hindu 0.17 (0.03–1.05) 0.0431*
Communication Age category: 40–60 years 8.33 (1.21–68.90) 0.037*
Ethnic group: Janajati 2.35 (1.01–5.56) 0.0483*
Education: Illiterate 0.09 (0.02–0.42) 0.0029**
Education: Informal Education 0.09 (0.02–0.35) 0.0009***
Occupation: Home maker 5.37 (1.43–21.33) 0.0143*
People don’t have insurance 0.33 (0.16–0.69) 0.0037 **
Financial Aspects Distance: 30–60 min 3.15 (1.63–6.23) 0.0007***
Ethnic group: Others 0.29 (0.10–0.79) 0.0165*
Religion: Non-Hindu 3.65 (1.25–11.98) 0.0230*
Time Spent with Doctor Age category: 20–40 years 7.34 (1.49–41.64) 0.0176*
Age category: 40–60 years 10.91 (1.88–72.42) 0.0095**
Age category: >  60 years 17.09 (2.63–127.05) 0.0037**
Sex: Female 2.86 (1.40–6.02) 0.0047**
Ethnic group: Others 0.31 (0.10–0.89) 0.0313*
Religion: Non-Hindu 11.28 (2.73–62.02) 0.0020**
Education: Informal Education 0.24 (0.08–0.71) 0.0102*
Occupation: Business 0.29 (0.10–0.83) 0.0237*
Accessibility and Convenience Age category: 40–60 years 4.64 (1.21–18.92) 0.0278*
Religion: Non-Hindu 3.08 (1.19–8.37) 0.0224*
Education: Up to Secondary level 2.83 (1.20–7.00) 0.0197*
  1. *P-value less than 0.05 at 5% level of significance
  2. **p- value less than 0.01 at 5% level of significance
  3. ***p- value less than 0.001 at 5% level of significance
  4. aOdds ratio obtained after adjusting age, sex, marital status, ethnicity, religion, education, occupation, distance from health facility and insurance status
  5. bThe reference used in the multi-ordinal logistic regression for various sociodemographic variables are as such: the patients of age less than 20 years for age groups; male patients for gender; Hindu for religion, the women having higher than secondary level education for educational category, service sector for occupation, and Brahmin for ethnicity
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