Table 3 Satisfaction in seven dimensions of the Patient Satisfaction Questionnaire
Satisfaction Domain | Mean of each domain | Mean of Satisfaction scale (Average of mean from component items) | SD of each domain | % Satisfied (Average of percentage of satisfaction of items of each dimensions) |
|---|---|---|---|---|
General Satisfaction (Item 3 + 17) | 6.04 | 3.02 | 1.49 | 38.9 |
Technical Quality (Item 2 + 4+  6 + 14) | 14.90 | 3.73 | 2.59 | 70.09 |
Interpersonal Manner (Item 10 + 11) | 8.32 | 4.16 | 1.06 | 92.16 |
Communication (Item 1 + 13) | 7.24 | 3.62 | 1.50 | 77.44 |
Financial Aspects (Item 5 + 7) | 6.93 | 3.47 | 1.80 | 66.17 |
Time Spent with Doctor (Item 12 + 15) | 6.56 | 3.28 | 1.87 | 59.07 |
Accessibility and Convenience (Item 8 + 9 + 16 + 18) | 12 | 2.99 | 2.09 | 45.09 |