Item | Question | No (Strongly disagree + Disagree) n (%) | Uncertain n (%) | Yes (Strongly Agree + Agree) n (%) | Mean Score | S. D |
---|---|---|---|---|---|---|
1. | Doctors are good about explaining the reason for medical tests. | 15 (7.35) | 2 (0.98) | 187 (91.67) | 3.95 | 0.73 |
2. | I think my doctors’ office has everything needed to provide complete medical care. | 72 (35.29) | 40 (19.61) | 92 (45.10) | 3.14 | 1.05 |
3. | The medical care I have been receiving is just about perfect. | 46 (22.55) | 81 (39.71) | 77 (37.75) | 3.18 | 0.89 |
4. | Sometimes doctors make me wonder if their diagnosis is correct. | 153 (75) | 19 (9.31) | 32 (15.69) | 3.91 | 1.08 |
5. | I feel confident that I can get the medical care I need without being set back financially | 102 (50) | 4 (1.96) | 98 (48.04) | 2.95 | 1.15 |
6. | When I go for medical care, they are careful to check everything when treating and examining me. | 30 (14.71) | 3 (1.47) | 171 (83.82) | 3.84 | 0.98 |
7. | I have to pay for more of my medical care than I can afford. | 172 (84.31) | 0 (0.00) | 32 (15.69) | 3.98 | 1.13 |
8. | I have easy access to the medical specialists I need. | 65 (31.86) | 33 (16.18) | 106 (51.96) | 3.25 | 1.11 |
9. | When I get medical care, people have to wait too long for emergency treatment. | 22 (10.78) | 31 (15.20) | 151 (74.02) | 1.97 | 1.04 |
10. | Doctors act too business like and impersonal towards me | 180 (88.24) | 13 (6.37) | 11 (5.39) | 4.12 | 0.78 |
11. | My doctors treat me in a very friendly and courteous manner | 7 (3.43) | 1 (0.49) | 196 (96.08) | 4.20 | 0.66 |
12. | Those who provide my medical care sometimes hurry too much when they treat me. | 91 (44.61) | 25 (12.25) | 88 (43.14) | 2.94 | 1.22 |
13. | Doctors sometimes ignore what I tell them. | 129 (63.24) | 12 (5.88) | 63 (30.88) | 3.28 | 1.17 |
14. | I have some doubts about the ability of doctors who treat me. | 156 (76.47) | 25 (12.25) | 23 (11.27) | 4.01 | 1.04 |
15. | Doctors usually spend plenty of time with me. | 45 (22.06) | 9 (4.41) | 150 (73.53) | 3.62 | 1.07 |
16. | I find it hard to get an appointment for medical care right away. | 43 (21.08) | 42 (20.59) | 119 (58.33) | 2.57 | 1.03 |
17. | I am dissatisfied with some things about the medical care I receive. | 82 (40.20) | 31 (15.20) | 91 (44.61) | 2.86 | 1.14 |
18. | I am able to get medical care whenever I need it | 5 (2.45) | 2 (0.98) | 197 (96.57) | 4.2 | 0.59 |