Table 3 Communication preferences of patients about symptoms with the healthcare team post hospital discharge

Telephone

1

193

36.8

1

160

30.5

4

57

12.4

7

2

0.4

2

168

32.0

1

258

54.3

5

32

7.2

5

10

1.8

In-person

2

179

34.1

4

58

12.1

5

46

10.0

4

14

2.7

1

305

58.1

2

99

20.8

6

21

4.7

6

9

2.2

Email

3

86

16.4

2

96

20.0

2

101

21.9

9

0

0.0

3

22

4.2

3

39

8.2

1

121

27.1

9

1

0.2

Text message

4

43

8.2

3

91

18.93

1

107

23.2

6

6

1.1

4

12

2.3

4

27

5.7

2

111

24.8

7

7

1.3

Online via laptop or computer

5

13

2.5

7

22

4.6

3

58

12.6

8

1

0.2

7

2

0.4

6

10

2.1

4

42

9.4

8

4

1.0

Tele/video conference

6

7

1.3

5

27

5.6

7

39

8.5

3

40

7.6

5

6

1.1

5

34

6.5

3

101

22.6

4

29

7.0

Online via mobile phone or tablet applications

6

7

1.3

6

24

5.0

6

45

9.8

5

7

1.3

6

3

0.6

7

7

1.5

7

16

3.6

2

231

41.3

Online via social networking services

7

2

0.4

9

1

0.2

8

7

1.5

2

130

24.8

8

1

0.2

8

1

0.2

8

3

0.7

3

129

24.6

Online via discussion group or forum

7

2

0.4

8

2

0.4

9

1

0.2

1

222

42.3

6

3

0.6

9

0

0.0

9

0

0.0

1

228

43.4