From: Talking about quality: how ‘quality’ is conceptualized in nursing homes and homecare
Categories | Sub-Categories | Codes |
---|---|---|
Professional issues: more than putting out fires | Professional pride | Responsibility Ethical reflection Being professional |
Professional competence | Training Information Deviation and indicators | |
Patient-centered approach: more than covering basic needs | Continuity | Cooperation Common understanding Common tools |
Dignity | Patient first Personalized care Secure and good care |