Domain | Dimension | Number of question items |
---|---|---|
Experience of children and adolescents |
‘patient-provider communication’ ‘respect and dignity’ ‘fears and anxiety’ ‘pain’ ‘involvement’ | 13 |
Caregiver’s experience |
‘caregiver-provider communication’ ‘fears and anxiety’ ‘privacy’ ‘involvement’ ‘information’ ‘team work’ | 8 |
Ward admission and comfort |
‘kindness and courtesy at the admission’ ‘cleanliness’ ‘silence’ ‘food’ ‘entertainment’ | 4 |
Discharge phase |
‘information’ ‘training’ | 9 |
Overall evaluation |
‘care’ ‘child’s health’ | 2 |