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Table 2 Domains and dimensions of the questionnaires for Meyer and CCUH patients and caregivers

From: Benchmarking experience to improve paediatric healthcare: listening to the voices of families from two European Children’s University Hospitals

Domain Dimension Number of question items
Experience of children and adolescents ‘patient-provider communication’
‘respect and dignity’
‘fears and anxiety’
‘pain’
‘involvement’
13
Caregiver’s experience ‘caregiver-provider communication’
‘fears and anxiety’
‘privacy’
‘involvement’
‘information’
‘team work’
8
Ward admission and comfort ‘kindness and courtesy at the admission’
‘cleanliness’
‘silence’
‘food’
‘entertainment’
4
Discharge phase ‘information’
‘training’
9
Overall evaluation ‘care’
‘child’s health’
2