From: Intellectual capital-based performance improvement: a study in healthcare sector
 |  | Slack | Slack | Slack | Slack | Slack |
---|---|---|---|---|---|---|
No. | DMU | Structural Capital (n° diagnostic tools) | Human capital (n° doctors and nurses) | Human capital (knowledge and skills of workers - n° training courses) | Relational Capital (consumer satisfaction) | LEA |
1 | Piemonte | 0 | 0 | 0 | 0 | 0 |
2 | Lombardia | 10,930.86 | 14,935.68 | 2,441.977 | 1.23 | 11,002 |
3 | Veneto | 0 | 0 | 0 | 0 | 0 |
4 | Liguria | 0 | 0 | 0 | 0 | 0 |
5 | Emilia Romagna | 0 | 875,559 | 847,736 | 1.19 | 3239 |
6 | Toscana | 0 | 0 | 0 | 0 | 0 |
7 | Umbria | 0 | 0 | 0 | 0 | 0 |
8 | Marche | 0 | 821.3 | 85.133 | 0 | 8155 |
9 | Lazio | 2,692.891 | 1,373.823 | 3,149.849 | 0 | 2592 |
10 | Abruzzo | 0 | 1,210.524 | 69.014 | 5.23 | 10.345 |
11 | Molise | 0 | 0 | 0 | 0 | 0 |
12 | Campania | 45.457 | 5,898.694 | 1,086.047 | 0 | 45.712 |
13 | Puglia | 0 | 0 | 0 | 0 | 0 |
14 | Basilicata | 0 | 0 | 0 | 0 | 0 |
15 | Calabria | 0 | 5,117.41 | 430.508 | 0 | 26.56 |
16 | Sicilia | 991.389 | 2,703.636 | 295.245 | 0 | 14.952 |