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Table 2 Matrix of the correlations between variables

From: Intellectual capital-based performance improvement: a study in healthcare sector

Variables Structural Capital (n° diagnostic tools) Human capital (n° doctors and nurses) Human capital (knowledge and skills of workers - n° training courses) Relational Capital (consumer satisfaction) Performance (LEA)
Technology Structural Capital (n° diagnostic tools) 1.0000     
Human capital (n° doctors and nurses) 0.3412 1.0000    
Human capital (knowledge and skills of workers - n° training courses) 0.2492 0.9640 1.0000   
Relational Capital (consumer satisfaction) 0.0562 0.8587 0.8454 1.0000  
Performance (LEA) 0.8373 0.3525 0.3040 0.0745 1.0000
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