Key strategic purchasing actions by government | •Mobilising resources to meet service entitlements •Holding purchasers accountable •Assessing service delivery infrastructure gaps |
Key strategic purchasing actions in relation to citizens/population served | •Ensure community participation and engagement •Assess needs, preferences, values of the population and use them to specify benefits |
Key strategic purchasing actions in relation to providers | •Establish service agreements/contracts, and accredit providers •Develop formularies and standard treatment guidelines •Design, implement and modify provider payment methods to encourage efficiency and service quality, establish provider payment rates and pay providers regularly •Allocate resources equitably across areas and implement other strategies to promote equitable access to services •Establish and monitor user fee policies •Secure information on services provided/ develop, manage and use information systems •Monitor provider performance and act on poor performance •Audit provider claims and protect against fraud and corruption |