Table 3 Satisfaction Indicators by Programa
Satisfaction with… | Pre μ (N) | Post μ (N) | T | p < = |
|---|---|---|---|---|
Care Quality | 8.20 (157) | 8.78 (320) | −3.52 | .001 |
Program or Clinic | 3.67 (157) | 3.38 (320) | 6.24 | .001 |
Staff (CM or PN) | 3.46 (157) | 3.34 (283) | 1.95 | .05 |
Case Manager (CM) | 3.46 (157) | 3.45 (46) | .23 | NS |