| Community Matron | Senior nurses providing a weekday 9–5 service both reactive care for urgent presentations and care planning of patients resulting in an advanced care plan. A community matron. A community care home matron is usually a senior nurse who may have a masters degree and non-medical prescribing qualifications. |
| Televideo remote advanced nurse practitioner | Each care home that agreed to participate had a laptop with webcam supplied and installed free of charge. This provided 24-h access to a band 7 nurse in Airedale NHS Trust who could provide video assessment |
| General Practitioner | Provide support and advice as the registered doctor |
| Community Geriatrician | Provide support and advice including joint visits or reviews |
| CHIP protocols | 13 clinically derived protocols that follow expert guidance on the initial management of common presentation e.g. falls, head injury, shortness of breath etc. |
| Training to care home staff | Basic training package for healthcare assistants in taking observations and applying protocols provided by Edge Hill University |
| Newsletter | Monthly newsletter |
| Quality Improvement Collaborative meetings | Quarterly meetings allowing care homes to be trained, update on progress, introduced to services and share good practice |
