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Table 3 Item analysis of the 33 items in the Heart Continuity of Care Questionnaire (HCCQ)

From: Continuity of care and its associations with self-reported health, clinical characteristics and follow-up services after percutaneous coronary intervention

HCCQ item number and descriptions

n

Mean

SD

Strongly or somewhat disagree (%)

Not applicable

Informational continuity

 Provided with information

1291

4.06

1.10

11.7

5

 Condition clearly explained

1282

4.24

1.06

9.6

7

 Told what symptoms to expect

1239

3.26

1.33

30.3

34

 Given opportunity to ask questions

1253

4.17

1.08

10.1

31

 Medication explained.

1255

4.08

1.23

13.1

30

 Told when and how to take medication

1251

4.49

0.99

6.8

29

 Told about potential side effects

1255

2.70

1.37

48.8

28

 Told what to do if side effects occurred

1256

2.36

1.31

61.2

31

 Given same information about medications

1227

3.47

1.32

21.7

48

 Told what changes to make to diet

1207

2.56

1.39

50.9

67

 Instruction to plan own daily meals

1205

2.52

1.39

53.4

64

 Explained influence on lifestyle

1220

2.52

1.34

52.9

57

 Explained physical activity

1229

2.62

1.42

49.9

44

 Providers communicated well in hospital

1233

4.11

1.03

5.8

45

 Well prepared for discharge

1265

3.44

1.31

25.4

16

 Told what symptoms to call doctor about

1252

2.91

1.44

41.9

25

 Consistent information about symptoms to seek help for

1186

2.97

1.38

35.7

68

Relational continuity

 Providers communicated well in planning move

1232

3.97

1.15

10.1

47

 Providers communicated well after discharge

1111

3.46

1.19

15.7

149

 Providers obtained needed information from other providers

1144

3.88

1.06

6.6

105

 Family physician involved in care

1203

3.45

1.41

24.9

69

 Knew who to contact about problems after discharge

1226

3.19

1.58

36.6

41

 Satisfied with care after discharge

1170

3.95

1.22

12.5

101

 After discharge, could access services

1078

3.59

1.35

19.3

185

 Doctor is aware of blood test results

1248

4.29

1.08

6.4

37

 Consistent information from doctors

1142

3.67

1.30

16.0

112

 Consistent information from doctors and other providers

1113

3.59

1.29

16.8

127

Management continuity

 Reviewed treatment plan

1148

2.61

1.63

53.5

107

 Regularly scheduled appointments

1171

3.13

1.71

40.1

97

 Reviewed heart medication

1222

3.02

1.75

44.2

56

 Explained again how medication should be taken

1197

2.72

1.70

50.9

72

 Explained again potential side effects

1193

2.04

1.40

69.9

72

 Explained again what to do about side effects

1193

1.96

1.36

71.8

74

  1. Scores range from 1 to 5 with higher scores denoting more positive continuity experiences. Items in bold represents an area of concern (mean less than 3.75). Patients had the option to choose “not applicable”, for example a patient who did not receive services following discharge would choose this category. This category is not included in the denominator in the computation of percentages Strongly or somewhat disagree
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BMC Health Services Research

ISSN: 1472-6963

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